DOOR-TO-DOOR SCAMS: False CEIP Claims & Solar Sales

The Town of Westlock has received reports of individuals going door-to-door promoting solar panels and claiming to represent the Clean Energy Improvement Program (CEIP).
Important: CEIP Does Not Go Door-to-Door
The Town of Westlock has not authorized any individual or company to represent CEIP at residents’ homes.
CEIP does not sell products or services such as solar panels, windows, insulation, furnaces, or other home upgrades. It is a financing program that helps eligible homeowners complete energy efficiency and clean energy upgrades through property tax financing.
Be cautious of claims such as:
• “We’re with CEIP” or “We represent CEIP”
• “You’ve been pre-approved”
• “We can sign you up for CEIP today”
• Pressure to sign immediately or limited-time offers
Anyone selling door-to-door in Westlock must have:
• A Town of Westlock business licence, and
• A provincial licence under Alberta’s Consumer Protection Act
Always ask for identification, verify credentials, and avoid signing anything on the spot if you feel pressured or uncertain.
To confirm a Town business licence, call 780-349-4444.
For official CEIP information, visit myCEIP.ca or contact the Town directly.

Westlock Regional Notification System

What It Covers

Recipients can choose to receive updates on:

  • Emergency alerts (e.g. fires, flooding)

  • Municipal notices: transportation, utilities, waste disposal

  • Community updates, Council news, events

  • Public safety and crime prevention through collaboration with the Westlock & Area Crime Coalition (WACC)

Choose How You Hear From Us

Receive alerts your way:

  • Text messages

  • Automated phone calls

  • Email

  • Social media notifications

Select which municipalities and alert categories you care about most.

Why Sign Up?

  • Be the first to know about emergencies and public safety notices

  • Stay current on infrastructure impacts like road closures or utility interruptions

  • Community safety alerts, including crime prevention tips and suspicious activity updates

How to Register

  • Sign up online to choose your preferred delivery methods and alert types

  • If you need help, call 780-349-4444

Register Now

RCMP Crime Map

Track reported criminal activity in your area with the RCMP’s Public Crime Map.
The interactive map provides information about:

  • Break and enters

  • Theft of vehicles

  • Mischief and vandalism

  • Other police-reported incidents

Use it to stay aware, take preventive measures, and support community safety.

RCMP Crime Map

Contact Us

Town of Westlock

Town Office

10003-106 Street,
Westlock, Alberta T7P 2K3

Ph: 780-349-4444
Toll Free: 1-866-349-4445
Fax: 780-349-4436

Email Us: info@westlock.ca

After Hours/On-Call:
780-349-0178