DOOR-TO-DOOR SCAMS: False CEIP Claims & Solar Sales

The Town of Westlock has received reports of individuals going door-to-door promoting solar panels and claiming to represent the Clean Energy Improvement Program (CEIP).
Important: CEIP Does Not Go Door-to-Door
The Town of Westlock has not authorized any individual or company to represent CEIP at residents’ homes.
CEIP does not sell products or services such as solar panels, windows, insulation, furnaces, or other home upgrades. It is a financing program that helps eligible homeowners complete energy efficiency and clean energy upgrades through property tax financing.
Be cautious of claims such as:
• “We’re with CEIP” or “We represent CEIP”
• “You’ve been pre-approved”
• “We can sign you up for CEIP today”
• Pressure to sign immediately or limited-time offers
Anyone selling door-to-door in Westlock must have:
• A Town of Westlock business licence, and
• A provincial licence under Alberta’s Consumer Protection Act
Always ask for identification, verify credentials, and avoid signing anything on the spot if you feel pressured or uncertain.
To confirm a Town business licence, call 780-349-4444.
For official CEIP information, visit myCEIP.ca or contact the Town directly.

Road, Sidewalks, Lanes

Winter Road Maintenance

Summer Road Maintenance

Road Maintenance

Each season brings different responsibilities for our Operations team. From snow removal to pothole patching, we work year-round to maintain safe and accessible roads, sidewalks, and lanes.

During any roadwork, please watch for temporary no-parking signs and traffic interruption notices. To stay informed, sign up for alerts through the Westlock Regional Notification System: Connect.

Sidewalk Maintenance

Safe and accessible sidewalks support walkability and mobility throughout Westlock.

The Town is responsible for maintaining sidewalks on public property, including:

  • Trip hazard repairs (grinding or replacement)
  • Major cracks or uplift caused by infrastructure or tree roots
  • Seasonal inspections and priority repairs

Lane (Alley) Maintenance

Gravel lanes provide important access to garages, garbage pickup points, and utility infrastructure.

The Town maintains gravel lanes through:

  • Annual grading to reduce ruts and potholes
  • Spot repairs as needed throughout the year
  • Vegetation management to keep lanes clear

Please note: Lanes are for access only. Parking in back lanes can obstruct service vehicles and is discouraged.

Residents can help by:

  • Keeping personal property out of the lanes
  • Reporting major damage or drainage concerns through Report a Concern

Streetlights & Power Boxes

FortisAlberta owns and maintains all streetlights and power boxes in Westlock.

To report a burnt-out streetlight or damaged power box:

  • Call 310-WIRE (310-9473)
  • Or submit a request online

Fortis will dispatch a Power Line Technician for the repair.

To report issues on Highways 44 and 18, contact LaPrairie Works at 1-800-828-3908 or or 1-780-332-4452.

While the Town of Westlock maintains most roads within town limits, Highway 18 and Highway 44 are managed by LaPrairie Works, under contract with the Province of Alberta.

Contact Us

Town of Westlock

Town Office

10003-106 Street,
Westlock, Alberta T7P 2K3

Ph: 780-349-4444
Toll Free: 1-866-349-4445
Fax: 780-349-4436

Email Us: info@westlock.ca

After Hours/On-Call:
780-349-0178