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    Make an Online Payment 

    The Town of Westlock is now accepting credit card payments using OptionPay - a third party software provider.  For a small fee, OptionPay provides residents with another convenient method of payment for taxes, utilitiy bills, development fees, and more. 
     
     * This system is NOT for Photo Enforcement or Provincial tickets.


    There are several ways you can pay your taxes:

    Pre-Authorized Payment Plan: allows you to pay your taxes in monthly installments via an automatic debit from your bank account. Your installments will be adjusted on an annual basis to reflect any tax changes for the current year. You may start on the monthly payment plan any time during the year, provided you have no outstanding arrears.

    Financial Institutions: payments can be made at most financial institutions in Westlock. Telephone or computer banking may also be available with your bank.

    E-transfer to finance@westlock.ca

    By Mail: send your cheque, payable to "Town of Westlock," to:

    Town of Westlock
    10003 – 106 Street
    Westlock, AB T7P 2K3
    Do not send cash through the mail. 

    In-Person: Pre-COVID-19: you could make your payment at the Town Office (10003 – 106 Street) during regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday). When provincial measures are relaxed and Town Hall re-opens to the public we will return to accepting in-person payments.

    We accept cash, cheques, money order, draft and direct debit. Please reference your Tax Roll Number. Credit cards are accepted through OptionPay on our webiste.

    Drop Box Payments: drop off your payments in the After Hours' Drop Box, located beside the main entrance at the Town office (10003 – 106 Street).

     

    Fee Schedule

    OptionPay uses a tiered fee schedule with a minimum fee of $2.00.
     
     
     

    Finding Your Account Number

    By selecting the correct payment type from the drop down menu (once you are in the OptionPay software), and following the step by step instructions below, the Town can ensure proper processing of your online credit card payment.
     

    TAX BILL

     Step 1  Select TAXES as your payment type from the drop down menu.


    Step 2  Enter your Roll Number.  This can be found in 2 places on your tax notice.

    * If you are paying more than one roll number, please enter the roll numbers and the corresponding amounts in the comments box.

     

     

     

     

     TICKETS/FINES

     

    Step 1  Select TICKETS/FINESas your payment type from the drop down menu.

    Step 2  Enter your Violation Ticket number at the bottom of your ticket.

    * You cannot pay provincial tickets, fines or photo enforcement penalties using this site.

     

     
     
     
     
     
     
     
     

      UTILITY BILL

     

    Step 1  Select UTILITIES as your payment type from the drop down menu.

    Step 2  Enter your account number.  This can be found in 2 places on your utility bill.

    * If you are paying more than one account, please enter the account numbers and the corresponding amounts in the comments box.

     
     
     
     
     

     
     

     ACCOUNTS RECEIVABLE INVOICES

     

    Step 1  Select ACCOUNTS RECEIVABLE as your payment type from the drop down menu.

    Step 2  Enter your Customer ID number.  This can be found in 1 place on your Invoice.

    Step 3  If further details are required, please enter into the comments box.

     


     
     
     
     
     
     

     PERMITS/LICENSES

    Step 1  Select PERMITS/LICENSES as your payment type from the drop down menu.

    Step 2  Enter what it is you are paying in the description field (I.e., subdivision application, permit, etc.)

    Step 3  If further details are required, please enter into the comments box.

     OTHER

    You may also remit payment for a variety of other goods and services, including Bulk Water and more!

    Step 1  Select OTHER as your payment type from the drop down menu.

    Step 2  Enter what it is you are paying in the description field (i.e., bulk water, etc.)

    Step 3  If further details are required, please enter into the comments box.  When paying for BULK WATER, please ensure to include your name as well as your company name.