Water and Other Utilities

Town of Westlock Water & Sewer Services

• Safe, reliable potable water is provided by the Westlock Regional Water Services Commission, with weekly testing for bacteria and chlorine
• Meter readers, mostly remote, ensure monthly billing without entering your home.

Moving In, Moving Out, or Switching Services:

• New installations require a 48-hour notice.
• Service changes and meter disconnects require a 24-hour notice via form submission at westlock.ca.

Billing & Rates:

• Service charges for water and wastewater are reviewed annually during Council’s budget process and set by bylaw 
• Bills can be paid through:
• Online or telephone banking
• Pre‑authorized payment
• In-person at Town Office (Mon–Fri, 8:30 a.m.–4:30 p.m.)
• Drop box (north entrance, after hours) 
• Optionally via e‑Billing (email delivery) 

Why Conserve Water?

Conserving water benefits our natural ecosystems and helps residents reduce utility bills. Indoor water use, particularly in bathrooms, accounts for approximately 65% of household consumption, while outdoor use can increase by up to 200% during the summer months.

How You Can Help:

• Fix leaky faucets, taps, and toilets promptly.
• Shorten showers and turn off taps while brushing.
• Use full loads in dishwashers and washing machines.
• Harvest rainwater for use in your garden or outdoors. 
• Apply mulch and choose native plants to reduce watering needs.

Restrictions & Regulations

To maintain consistent water pressure and prevent peak demand stress on the Town’s water distribution system, the following rules apply year-round:

• Lawn sprinkling must adhere to seasonal and time-based restrictions.
• The collection of rainwater in barrels is encouraged as a conservation practice.

These measures help avoid costly upgrades to water infrastructure.

Utility Companies in Westlock

Residents may receive services from the following providers: